I've tried so many foot files before, but this one actually works. It removes the rough, dry skin really quickly without me having to scrub forever. My heels feel so much smoother after just a few minutes.

If you've done the ointment-and-socks routine for years and woken up to the same heels, the routine wasn't wrong. It was missing a step before it. This page explains the step, and the tool built for it.
See Smooth XYou know the routine. Thick ointment worked into both heels, the old cotton socks, into bed. Somewhere around three in the morning a sock comes off and the sheet gets the same waxy mark it always gets. By morning your heels feel exactly the way they did the night before.
Here's what nobody explains. That hard layer on your heel isn't living skin anymore. It's dead, and dead skin has one job left: keeping water out. So the cream sits on top all night and never once touches skin that could use it. You weren't doing it wrong. You were doing the right thing in the wrong order.
Every week the same workaround runs, and every week there's a little more to get through. A pumice stone takes fifteen minutes of scrubbing for nothing you can feel the next day. So you scrub harder, or press harder, and that's where it turns.
When a file or a blade catches living skin under the hard layer, your body doesn't read it as grooming. It reads it as an injury, and it protects that spot by rebuilding it thicker. That's why it comes back worse each round, and why each round takes more effort than the last.
A motor spinning against your heel does one of two things when it meets resistance. It stalls, because the moment something pushes back it gives up. Or it doesn't notice at all and keeps going at the same speed whatever is under it, dead skin or not.
One quits the moment your heel needs it most. The other can't tell the hard dead part from the skin underneath that's still very much alive. That's the whole story of that drawer. Not that the tools were too weak for feet like yours. That none of them was built to respond to what it was touching.
Standard foot fileSmooth X
Smooth X takes the hard layer off with a rotating micro-abrasive head that has no edge on it. There is nothing that can slice into living tissue. The layer it's working on has no nerve endings and no blood supply, which is the whole reason this can feel like a warm buffing rather than a scrape.
As resistance rises, the motor eases off. Press harder and it backs off rather than digging in, so the force you apply can't turn into depth. It works the dead layer, then eases where the skin changes. Nothing gets torn, so your body never gets the injury signal that starts the thicker rebuild.
The coarse head is for thick, built-up areas at a lower speed. The fine head is for upkeep and finishing at any speed. Both come in the box. Three speeds let you go as gently or as quickly as you like.
It's IPX6 water-resistant, so you can use it in the shower and rinse the head straight under the tap afterwards. Rinse and dry, and the heads stay effective for months. It charges over USB-C from a 750 mAh battery, and one charge covers several sessions. Ten minutes every fortnight is the whole routine.
Very built-up areas may take two or three sessions to level out. After that you're maintaining, not fixing. Cracked heels are exactly what the coarse head is for: gentle passes over the area rather than pressure, keep it moving, and stop when the skin feels smooth.
Then the part that changes the nightly routine. With the dead layer gone, the same cream you already own finally lands on skin that can use it. The tub on your nightstand stops being another thing that failed and becomes the second step.
Use it for a month. If it isn't obviously better than anything in the drawer, send it back within 30 days, no questions. That's the whole policy.
What's in the box and what it asks of you
Four parts. Nothing you don't need. The device, both heads and a USB-C cable.

Electric foot callus remover · coarse and fine heads · USB-C rechargeable
I've tried so many foot files before, but this one actually works. It removes the rough, dry skin really quickly without me having to scrub forever. My heels feel so much smoother after just a few minutes.
I used to spend ages trying to get rid of calluses with a regular pumice stone. This does the job in a fraction of the time. Just a few passes over the rough areas and they feel much smoother.
My heels get really dry, especially during the colder months, and this has made such a difference. It gets rid of the rough skin without being too harsh. My feet feel noticeably softer right after using it.
I honestly didn't expect much from an electric callus remover, but I'm impressed. It's really simple to use and feels much easier than using a manual foot file. I use it once or twice a week and my feet stay soft.
I bought this because my heels were getting really rough and cracked-looking. After a few uses, they feel so much softer. It's one of those little products that I didn't realize I needed until I tried it.
I had pretty rough skin around my heels and wasn't expecting a huge difference, but I was pleasantly surprised. It's comfortable to hold, easy to use, and leaves my feet feeling much smoother.
Ten minutes a fortnight. Try it on your worst heel first.
Get Smooth X